At LiTMUS, we strive to deliver your order swiftly. Our shipping typically takes 1-3 working days, ensuring you receive your products quickly.

We primarily work with Roadbull, a reliable and reputable logistics provider, to bring your products to your doorstep.

We currently focus on domestic shipping, but we have exciting plans to expand internationally soon. Stay tuned for updates as we work towards offering global shipping options to serve customers worldwide.

For Singapore addresses, the shipping cost is $4.20 (inclusive of GST).

You can track your order's shipping progress through the Roadbull website or by accessing the order tracking feature in your LiTMUS account settings.

Once an order has been placed, we are unable to change the shipping address. We kindly ask that you double-check and finalize your delivery address before completing your purchase to ensure accurate and timely delivery. If you have any concerns or need assistance, please don't hesitate to reach out to our customer support team.

If your package is lost or damaged, we're here to assist you. Please contact us via email, our website chat service, or our support team so that we can assess the situation and provide you with the necessary support and guidance for service recovery. Your satisfaction is our top priority, and we'll work diligently to resolve any shipping issues you may encounter.

While we don't offer expedited shipping as a standard service, we're more than happy to assist you with special arrangements. If you have specific requirements or need your order to be expedited, please contact us, and we'll do our best to accommodate your request.

If you happen to miss the delivery of your package, don't worry. We will make another attempt to deliver it to you within the next 2 working days. However, please note that if the delivery is missed for a second time, new delivery charges may apply. Alternatively, during the ordering process, you have the option to select a drop-off location for your convenience. We want to ensure that you receive your package promptly, and we're here to assist you every step of the way.

Absolutely! At LiTMUS, we offer the option to request signature confirmation for your package. This ensures that your delivery is secure and only received by you. Our delivery driver will require customers to sign on to an app upon delivery, providing an extra layer of verification.

Creating an account with LiTMUS is quick and easy! Just follow these simple steps:

1. Visit our website and click on the account icon and then click “Create Account” or click here.
2. Fill in the required information, including your name, email address, and a secure password.
3. Click on the "Create My Account" button to submit your information.
4. You will receive a verification email to confirm your account. Click on the verification link provided in the email.
5. Once verified, you can log in to your LiTMUS account using your email and password.

If you encounter any issues or have any questions during the account creation process, please don't hesitate to reach out to our customer support team for assistance. We're here to help you get started with LiTMUS and make the most of your shopping journey!

If you need to reset your password for your LiTMUS account, don't worry, it's a simple process. Just follow these steps:

1. Visit the LiTMUS website, go to the login portal, and click “Forgot your password?”
2. Enter the email address associated with your LiTMUS account.
3. Click on the "Submit" button.
4. You will receive an email with instructions on how to reset your password.
5. Open the email and click on the password reset link provided.
6. You will be directed to a page where you can create a new password for your LiTMUS account.
7. Choose a strong, secure password and confirm it.
8. Click on the "Submit" button to save your new password.
9. Your password has been successfully reset. You can now log in to your LiTMUS account using your new password.

If you encounter any difficulties or have any further questions, please don't hesitate to contact our customer support team. We're here to assist you and ensure a smooth experience with your LiTMUS account.

Updating your account information with LiTMUS is quick and easy. Just follow these steps:

1. Log in to your LiTMUS account using your email address and password.
2. Once logged in, go to the My Account.
3. Here, you can edit various details such as your name, email address, shipping address, payment details, and contact information.
4. Make the necessary changes to the fields you wish to update.
5. After making your desired updates, click on the "Save" or "Update" button to save your changes.
6. Your account information has now been successfully updated.

Remember to review your changes carefully before saving to ensure accuracy. If you have any further questions or encounter any difficulties, please reach out to our customer support team. We're here to assist you and ensure your account information is up to date.

Follow these simple steps to subscribe:

1. Visit the LiTMUS website and navigate to the homepage.
2. Scroll down to the bottom of the page where you'll find the “Newsletter Signup" section.
3. Enter your email address in the designated field.
4. Click on the "Subscribe"  button.
5. You may receive a confirmation email asking you to verify your subscription. Follow the instructions in the email to complete the subscription process.
6. Once confirmed, you will start receiving our newsletter with exciting news and updates straight to your inbox.

Rest assured, we respect your privacy and will only send you relevant and valuable content. If at any time you wish to unsubscribe, you can find an "Unsubscribe" link at the bottom of our newsletter emails. Don't miss out on the latest from LiTMUS—subscribe today and be part of our community!

We're sorry to hear that you want to delete your LiTMUS account. If you still wish to proceed, please follow these steps:

1. Log in to your LiTMUS account using your registered email address and password.
2. Once logged in, navigate to your account settings.
3. Look for the "Account Settings" or "Privacy Settings" section.
4. Within the account settings, you should find an option to delete or deactivate your account.
5. Click on the "Delete Account" or "Deactivate Account" button.
6. You may be asked to provide a reason for deleting your account. Feel free to provide feedback if you wish.
7. Confirm the account deletion when prompted. Please note that this action is usually irreversible, and all your account information and data will be permanently removed.

If you encounter any difficulties during this process or require further assistance, please don't hesitate to contact our customer support team. We appreciate your time with LiTMUS and hope you had a positive experience.

Yes, you can have multiple accounts with LiTMUS. However, we recommend maintaining only one account to ensure a streamlined and personalized shopping experience. Having multiple accounts may lead to confusion and difficulties in managing your orders, preferences, and communication with our team. If you have a specific reason or need multiple accounts, please contact our customer support team, and they will assist you further.

To access your order history, simply login to your LiTMUS account and navigate to the "My Accounts" and select the “Orders & Tracking” section. Here, you will find a detailed record of all your past orders, including order numbers, dates, and status updates. You can review your order details, track shipments, and even initiate returns or exchanges if needed. Having access to your order history allows you to conveniently track your purchases and refer back to previous orders whenever necessary.

Certainly! To track your order status, you have two convenient options. First, you can log in to your LiTMUS account and go to the "Orders & Tracking" section. Here, you will find the status of your order, including tracking information if it's available.

Alternatively, you can track your order directly through ROADBULL, our trusted shipping carrier. Simply visit the ROADBULL website and enter the tracking number provided in your order confirmation email which you can also find here.

We appreciate your interest in leaving a product review on the LiTMUS website! Sharing your feedback helps us improve our products and assists other customers in making informed decisions.

To leave a product review, follow these simple steps:

1. Go to the LiTMUS website and navigate to the product page of the item you want to review.
2. Scroll down to the "Customer Reviews" section on the product page.
3. Click on the "Write a Review" button or a similar prompt.
4. A review form will appear where you can provide your rating, title, and detailed review of the product.
5. Feel free to include any pros, cons, or personal experiences to help others understand your perspective.
6. Once you're satisfied with your review, submit it by clicking the appropriate button.

We value your honest feedback, and your review will contribute to the LiTMUS community. Thank you for taking the time to share your thoughts with us!

We recommend cleaning your LiTMUS DryEx Lite Dehumidifier every 3 - 6 months to ensure optimal performance and maintain a healthy environment.

No, it is not recommended to use essential oils with the LiTMUS DryEx Lite Dehumidifier as it may affect the functionality and longevity of the device.

The water tank of the LiTMUS DryEx Lite Dehumidifier typically lasts typically fills up in 4-5 days, depending on the humidity level in the room. Regularly emptying the tank helps to maintain optimal performance.

Yes, the LiTMUS DryEx Lite Dehumidifier comes with a 1-year warranty. Don't forget to register your warranty on our website upon purchase to enjoy its benefits.

The LiTMUS DryEx Lite Dehumidifier is suitable for rooms ranging from 5-15 sqm, providing effective dehumidification for a comfortable environment.

Absolutely! The LiTMUS DryEx Lite Dehumidifier is designed for user convenience. Simply remove the water tank when it is full, empty it, and slot it back for usage. Cleaning the dehumidifier every 3-6 months ensures optimal performance.

Yes, the LiTMUS DryEx Lite Dehumidifier is equipped with an auto-shutoff feature. When the water tank is full, a red indicator light will appear, and the device will stop collecting water until the tank has been emptied. This ensures safe and worry-free operation.

The LiTMUS DryEx Lite Dehumidifier does not have an adjustable mist output feature. It operates at a consistent level to maintain the desired humidity level in the room.

The LiTMUS DryEx Lite Dehumidifier does not require a filter, so there is no need to worry about replacing it.

Yes, the LiTMUS DryEx Lite Dehumidifier can help alleviate allergies and respiratory issues. By effectively lowering the humidity level in the air, it inhibits the growth of mold, which can carry harmful viruses and bacteria. This, in turn, contributes to a healthier environment for individuals prone to allergies and respiratory problems.

The LiTMUS PureSip+ Smart Bottle works by incorporating smart technology to help you stay hydrated throughout the day. Simply tap the bottle twice to activate the reminder function, which is set to remind you every 90 minutes. When it's time to drink, the bottle lid will buzz and the ring around it will turn yellow, catching your attention. You'll also notice a glass icon on the top left of the LED screen when the reminder function is enabled. The reminder is automatically set to alarm four times, ensuring you never miss a hydration break.

Absolutely! The LiTMUS PureSip+ Smart Bottle is versatile and can be used with other consumable liquids of your choice.

The LiTMUS PureSip+ Smart Bottle is powered by an 800mAh battery, providing approximately 60 sterilization cycles and lasting up to 30 days.

Yes, the LiTMUS PureSip+ Smart Bottle is designed with safety in mind. It features a leak-proof design, and the UV sterilization function can only be activated when the bottle cap is securely in place, ensuring a safe and worry-free experience for children.

Yes! The bottle and the smart cap of the LiTMUS PureSip+ Smart Bottle can be washed with soap and water. However, please note that they are not dishwasher safe. Additionally, ensure that the smart cap is dry before charging.

Yes, the LiTMUS PureSip+ Smart Bottle is designed to be leak-proof, providing you with peace of mind and a mess-free experience.

The LiTMUS PureSip+ Smart Bottle has a capacity of 500ml, allowing you to stay hydrated throughout the day.

For optimal hygiene, we recommend cleaning the LiTMUS PureSip+ Smart Bottle daily, just like any other vacuum bottle. This helps maintain a clean and fresh drinking experience.

Yes, you can conveniently charge the LiTMUS PureSip+ Smart Bottle using a power bank, ensuring that you have a power source wherever you go.

No, the LiTMUS PureSip+ Smart Bottle is not dishwasher safe. Please wash it by hand to ensure its longevity and optimal performance.

The HEPA filter in the LiTMUS PureAire Go Car Air Purifier is designed to last for 1500 hours of use. When the car air purifier has been operating for 1500 hours, the letter "E" will flash on the LCD screen, indicating that it's time to replace the filter.

Absolutely! You can use the LiTMUS PureAire Go Car Air Purifier in other vehicles like boats or RVs. Just ensure that it doesn't come into contact with liquid bodies.

No, the LiTMUS PureAire Go Car Air Purifier does not produce ozone.

Yes, you may drip a few drops of the essential oil into the cotton pad at the bottom of the air purifier prior to turning it on.

The LiTMUS PureAire Go Car Air Purifier is equipped with a dedicated sensor that detects the temperature and humidity of the surrounding air. The readings are displayed on the top panel, keeping you informed about the air conditions in your vehicle.

Yes, you can use the LiTMUS PureAire Go Car Air Purifier with the windows down or while parked. However, it's most effective when used in an enclosed environment.

With the windows and doors closed the LiTMUS PureAire Go Car Air Purifier can purify the air in your vehicle once every 10 minutes, ensuring a continuous supply of fresh and clean air.

Yes, you may notice a slight whirring sound while the LiTMUS PureAire Go Car Air Purifier is running. This is due to the fan within the air purifier, working quietly to provide you with clean air.

Yes, the LiTMUS PureAire Go Car Air Purifier offers two fan speed modes: high and low. You can choose the desired speed based on your preference and air purification needs.

The LiTMUS Diffuser Scents are available in three therapeutic grade options: Lavender, Sandalwood, and Tea Tree.

The LiTMUS Diffuser Scents are natural, pure essential oils that are highly concentrated. It is recommended to dilute them with carrier oil before applying them to the body. These scents are intended for external or aromatherapy use only.

Yes, it is important to keep the LiTMUS Diffuser Scents out of children's reach and avoid direct contact with the eyes. In case of contact, rinse thoroughly. These scents are not meant for oral use. If you experience any adverse reactions such as nausea, dizziness, headache, or allergies, discontinue use. If you are pregnant or breastfeeding, it is recommended to consult a healthcare professional before use.

Yes, the LiTMUS Diffuser Scents can be used with any diffuser of your choice. They are designed to enhance your aromatherapy experience and fill the air with delightful fragrances.

Yes, the LiTMUS Diffuser Scents are 100% pure and free from any synthetic chemicals, chemical preservatives, or other artificial or unhealthy additives. You can enjoy the therapeutic benefits of these scents with confidence.